Who Is Your Omnichannel Guru? | The head of Omnichannel is challenged to deliver great service wherever and whenever the customer seeks it out. Much of what they seek to accomplish can actually be achieved through self-service, rather than agent-based service. Learn how you can equip your team with omnichannel solutions that change the way you engage your customers. Check out this upcoming webinar and join John Lush, Head of Omnichannel at eir, as he discusses the emerging role of an Omnichannel guru, along with how to leverage personalized self-service to deliver exceptional customer experiences.
| | | May 4, 2016 3:00 pm BST/ 4:00 pm CEST Duration: 60 minutes
Sponsored by Genesys |
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