Companies are constantly striving to streamline processes in an attempt to increase productivity and efficiency. In recent years, many have looked to process automation to help them achieve this goal. The solutions available were only able to automate simple, routine tasks, leaving the highest value processes to be handled manually. Business rules management (BRM) software provides the next transformational step in process automation. This white paper examines how BRM software allows key decision makers to capture, model, and automate their best practices, policies, and procedures for improved agility and competitive advantage.
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