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Creating the "One Company" Experience Across Customer Touch Points
Has your company embarked on any of the following customer experience initiatives for competitive advantage: customer journey redesign, creating a "one company" experience, big data customer analytics, multi-channel communications, or measuring customer effort? As the strategic impact of customer experience increases, successful organizations are delivering personalized and seamless customer conversations across all channels and company touch points. Check out this upcoming webinar, featuring Tim Smith, senior analyst at Nemertes Research, to learn how the world's leading companies are driving top line revenue and profits with engaging 1:1 customer experiences.

 
 
 
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Just click on the button or image of the resource and follow the simple instructions.
  
 
ADDITIONAL RESOURCES

Other Web Buyer's Guide members who checked out this resource also expressed interest in the following offers from the Research Library:
Understand the WHY Behind the WHAT of Online Customer Behavior from Dell Software
Staying Ahead of What Customers Need — A Transformation Story from IBM
 
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