[e Readers Reviews] Creating the "One Company" Experience Across Customer Touch Points

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	Creating the "One Company" Experience Across Customer Touch Points Has your company embarked on any of the following customer experience initiatives for competitive advantage: customer journey redesign, creating a "one company" experience, big data customer analytics, multi-channel communications, or measuring customer effort? As the strategic impact of customer experience increases, successful organizations are delivering personalized and seamless customer conversations across all channels and company touch points. Check out this upcoming webinar, featuring Tim Smith, senior analyst at Nemertes Research, to learn how the world's leading companies are driving top line revenue and profits with engaging 1:1 customer experiences. REGISTER
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Posted By e Readers Tips to e Readers Reviews at 9/30/2013 04:49:00 AM