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Self-Service Options Across Customer Channels
Self-Service Options Across Customer Channels
Omnichannel self-service is the new paradigm on the rise. Firms are organizing to provide self-service options across all channels in order to meet customer needs and expectations — going beyond traditional interactive voice recognition (IVR). Are you prepared to offer your customers personalized self-service across all channels? Check out this upcoming live webinar and join Kate Leggett, Forrester Research VP and Principal Analyst, as she discusses how to utilize self-service IVR to provide a cost-effective, efficient platform to facilitate an omnichannel customer experience, while reducing operating costs and increasing productivity.
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Just click on the button or image of the resource and follow the simple instructions.
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ADDITIONAL RESOURCES

Other Web Buyer's Guide members who checked out this resource also expressed interest in the following offers from the Research Library:
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Posted By e Readers Tips to e Readers Reviews at 10/17/2016 02:03:00 AM

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Posted By e Readers Tips to e Readers Reviews at 10/17/2016 02:03:00 AM

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Posted By e Readers Tips to e Readers Reviews at 10/17/2016 02:03:00 AM

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Posted By e Readers Tips to e Readers Reviews at 10/17/2016 02:03:00 AM

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Posted By e Readers Tips to e Readers Reviews at 10/17/2016 02:03:00 AM

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Posted By e Readers Tips to e Readers Reviews at 10/17/2016 02:03:00 AM

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Posted By e Readers Tips to e Readers Reviews at 10/17/2016 02:03:00 AM

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Posted By e Readers Tips to e Readers Reviews at 10/17/2016 02:03:00 AM

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Posted By e Readers Tips to e Readers Reviews at 10/17/2016 02:03:00 AM

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Posted By e Readers Tips to e Readers Reviews at 10/17/2016 02:03:00 AM

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Posted By e Readers Tips to e Readers Reviews at 10/17/2016 02:03:00 AM

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Posted By e Readers Tips to e Readers Reviews at 10/17/2016 02:03:00 AM

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Posted By e Readers Tips to e Readers Reviews at 10/17/2016 02:03:00 AM

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Posted By e Readers Tips to e Readers Reviews at 10/17/2016 02:03:00 AM

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Posted By e Readers Tips to e Readers Reviews at 10/17/2016 02:03:00 AM

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Posted By e Readers Tips to e Readers Reviews at 10/17/2016 02:03:00 AM

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Posted By e Readers Tips to e Readers Reviews at 10/17/2016 02:03:00 AM

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Posted By e Readers Tips to e Readers Reviews at 10/17/2016 02:03:00 AM

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Posted By e Readers Tips to e Readers Reviews at 10/17/2016 02:03:00 AM

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Posted By e Readers Tips to e Readers Reviews at 10/17/2016 02:03:00 AM
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