Over the last decade, cloud-based apps have become fundamental to how business happens. Companies of all sizes and types now employ software-as-a-service (SaaS) applications that enable employees to engage with their work from multiple devices and locations. Licensing well-built (and road-tested) SaaS applications is generally seen as a money-saver for businesses and ensures that multiple parties can access the same information in real time. This business enablement scenario, however, comes with inherent IT management challenges. This white paper examines three of these pronounced challenges and how to address them.
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