Today's empowered buyers are demanding heightened standards of customer service and the company that fails to deliver won't survive. While a wealth of information may be available, important customer data tends to get siloed within lines of business and isn't easily accessible. As a result, a company's view of their customer becomes fragmented and incomplete. Check out this upcoming webinar to learn about a new generation of solutions that can apply analytics to mine vast stores of customer data and extract a complete picture of the customer's preferences, sentiments, and behavior.
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