 | Data Analytics eSeminar | | | Achieving Contact Center Nirvana with Interaction Analytics | | August 28, 2013 | Sponsored by:
Genesys |
| |
August 28, 2013
2:00 pm ET / 11:00 am PT
Duration: 30 minutes
|  | Leading contact centers use continuous workforce optimization and interaction analytics to optimize their customers' experiences and efficiently manage the workforce.
Join us for this 30-minute webinar to see how the Genesys Customer Engagement Platform with Workforce Optimization and Speech-to-Text Analytics solutions can help your team deliver outstanding customer engagement experiences more efficiently.
Register now to attend this webinar. We will discuss: - When and how to consider continuous workforce optimization
- What to look for in a workforce optimization solution
- How our customers are using continuous workforce optimization to deliver more cost-effective and engaging customer experiences
| FEATURED SPEAKER:
Stefan Captijn
Director, Solution Marketing – Genesys
|  | | | Can't make it? Register and watch the recording on-demand, after it takes place. | | | | Ziff Davis Enterprise eSeminars is the property of QuinStreet, Inc.
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e Readers Reviews at 8/23/2013 10:12:00 AM
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